Our aim is to ensure that our facilities are accessible and inclusive for all. Call our helpful and friendly reception team to discuss your specific needs.

Changing areas

Our centres have accessible changing and toilet facilities for users of all services.

Stairs and lifts

The facilities at The Heights and Westridge are on one level. Medina is on two levels with a lift to access the Tone Zone and Studio 2.

Tone Zones

All Tone Zones have wheelchair accessible equipment.


Medina and The Heights main pools have graduated steps with handrails. Both centres have hoists available to enable access to both large and small pools. Wet-side (pool) changing rooms are available which include a bed and a hoist. Please note that slings are not provided for any hoists.